Retail FAQ:

Retail Customer Frequently Asked Questions

How much are the shipping charges?
We ship free to first time clients anywhere in the continental US.

Will I be charged sales tax?
Items shipped within the state of Florida are subject to sales tax.

When will I receive my order?
Orders will be shipped to you within 1-2 days of your purchase. All items are shipped UPS Ground. All orders placed on weekends and national holidays will be processed the following business day.

Do you offer a volume discount?
Please see our wholesale page for details.

What is your return policy?
Please contact us Toll Free at 1-866-756-8078 if you have any questions or concerns with your merchandise.

How do you ensure that my credit card and personal information are safe?
All personal information is used strictly for shipping and billing purposes only. This site is secure and guaranteed through Transfirst. Additionally, your information will not be sold or given out to any other company.